City urges due diligence on pipe insurance

Print Article

SANDPOINT — City staff members are cautioning water and sewer customers to perform due diligence with insurance mailings that have recently dispersed.

Residents relying on the city for their sewer and water utilities have been inquiring about some letters they’ve received from American Water Resources, Inc., a subsidiary of a company called American Water Works Company, Inc., based out of Vorhees, N.J. The mailings are offering an insurance policy that would cover the customer’s water or sewer line in the event that it becomes broken or blocked. According to Public Works Department personnel, customers have been asking about the validity of the company and whether or not the service is necessary.

According to the Better Business Bureau, the company is indeed a valid one. It has an A+ rating and is listed as an accredited business. That’s not necessarily an endorsement of their products or services but an indication that when consumer complaints arise, the business acts in good faith to resolve them. That A+ rating is determined by the length of time the company has been in business, the level of background information available, the volume of complaints filed for a business of its size and the efforts to respond to those complaints.

Water and sewer customers should be aware of a few facts if they are considering purchasing this type of insurance, public works associates said.

First, they should understand that the only parts of the water and sewer system they own are the underground pipes running from the home to the meter connection or sewer main. Furthermore, they should take a careful look at their homeowners insurance policy to see whether or not damage to these pipes is covered before considering additional policies.

Perhaps more than anything else, public works staff want their customers to know that the American Water Resources, Inc., is an entirely separate entity and is not endorsed by the city. Anyone with additional questions should call the department at 263-3407.

Print Article

Read More News

Top Indonesia court rejects attempt to criminalize gay sex

AP

December 14, 2017 at 1:16 am | JAKARTA, Indonesia (AP) — Indonesia's top court on Thursday ruled against petitioners seeking to make gay sex and sex outside marriage illegal in a victory for the country's besieged LGBT minority. ...

Comments

Read More

Reuters demands Myanmar release its 2 journalists

AP

December 13, 2017 at 9:34 pm | BANGKOK (AP) — Reuters news agency called on Myanmar to immediately release its two journalists who were arrested for possessing "important secret papers" obtained from two policemen who had worked i...

Comments

Read More

Another deadly blaze strikes Beijing as evictions draw fury

AP

December 13, 2017 at 9:18 pm | BEIJING (AP) — Five people died in an east Beijing fire, underscoring the challenges for the Chinese capital as it struggles to balance building safety with providing housing for its poor. Local ...

Comments

Read More

Asian shares mixed as Fed hike gives investors few surprises

AP

December 13, 2017 at 9:15 pm | HONG KONG (AP) — Asian stocks were mixed on Thursday after the Fed raised rates again, meeting investor expectations but providing few surprises. KEEPING SCORE: Japan's benchmark Nikkei 225 index...

Comments

Read More

Contact Us

(208) 263-9534
PO Box 159
Sandpoint, ID 83864

©2017 Bonner County Daily Bee Terms of Use Privacy Policy
X